We want you to be completely satisfied with our products and services. That’s why we offer a 30-day money-back guarantee on most purchases. If for any reason you are not happy with what you have bought, you may return it to us within 30 days for a full refund.
How to return an item:
Please return the product in its original condition, securely packaged, using a signed-for delivery service at your own expense.
Include any packing slips, order confirmations, or related paperwork.
Enclose a covering note with your name, address, and the date of purchase.
You do not need to give a reason for the return, but it would be helpful if you could let us know why, as this feedback allows us to improve our products and services.
Refunds:
We will refund the full purchase price, including your original standard postage charge, on the same working day we receive your return.
Please note that Customs fees, import duties, and any optional Special Delivery/next-day shipping charges cannot be refunded.
Covered by our guarantee:
Memberships (on request)
Physical equipment
Unified Charts (USB or download)
Cross-Platform Charts for qtVlm
Android Charts for Marine Navigator
Not Covered by our guarantee:
Products purchased more than 30 days ago