Last updated: April 2026
VisitMyHarbour Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use and protect personal data when you use www.visitmyharbour.com and associated domains.

Who we are

VisitMyHarbour Ltd
36 High Street
Cowes
Isle of Wight
PO31 7RS
Telephone: 01983 293757
We are the data controller responsible for your personal data.

What information we collect

We collect only the information you choose to provide, such as:
  • Name and contact details
  • Email address
  • Account login details
  • Order and transaction information
  • Preferences you set within your account
We do not collect personal data without your knowledge.

How we use your information

We use your information to:
  • Process orders and payments
  • Manage your account
  • Provide customer support
  • Communicate with you about your orders
  • Improve the website and our services
We will only send marketing emails if you have chosen to receive them. You can change your preferences at any time by logging into your account or contacting us.

Lawful basis for processing

We process personal data where it is necessary:
  • To perform a contract with you
  • To comply with legal obligations
  • For our legitimate interests in running and improving the website
  • Where you have given consent (for example, marketing emails)

Cookies and tracking

We use cookies and similar technologies to make the website work properly and to understand how it is used.
Details of how cookies are used, and how you can control them, are set out in our Cookie Policy, which forms part of this Privacy Policy.

Sharing your information

We do not sell your personal data.
We may share information only where necessary, for example with:
  • Payment providers
  • Website hosting and technical service providers
All such providers are required to keep your information secure and use it only for agreed purposes.

International data transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK data protection law.

How long we keep your data

We keep personal data only for as long as necessary:
  • To provide services to you
  • To meet legal and accounting requirements
You may request deletion of your account where this is legally permissible.

Your rights

Under UK data protection law, you have the right to:
  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us.
You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.

Security

We take reasonable technical and organisational measures to protect personal data against loss, misuse or unauthorised access.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on the website.

Contact us

If you have any questions about privacy or how your data is handled, please contact us via the website contact form or by phone on 01983 293757.

Plain‑English summary

We only collect what we need, we don’t sell your data, and we use it to run Visit My Harbour properly and safely – much like good seamanship on the water.